What is what to do when you get someone else's amazon package?

If you receive an Amazon package that isn't yours, here's what you should do:

1. Don't open it. Resist the temptation to peek inside. Opening the package, even accidentally, can complicate the return process.

2. Verify the address. Double-check the shipping address on the label to ensure it's indeed not yours. A simple typo could explain the delivery error.

3. Contact Amazon customer service. This is the most important step. You can reach them through the Amazon website or app. Explain that you received a package that doesn't belong to you. They will guide you on how to proceed. Be prepared to provide the tracking number on the package.

4. Potential options from Amazon:

   • Return the package: Amazon might provide you with a prepaid shipping label to return the package to them.
   • Reschedule delivery: Amazon may ask you to hold onto the package and they will arrange for a carrier to pick it up and deliver it to the correct address.
   • Keep the item (rare): In rare cases, Amazon may tell you to keep the item, especially if it's of low value or difficult to return.

5. Don't discard the package. Even if you're instructed to keep the item, hold onto the original packaging. This can be useful if Amazon changes its mind or if the intended recipient contacts you.

6. Refuse future deliveries: If misdeliveries are a recurring problem, inform the Amazon Delivery driver or customer service. You can also update your address on your Amazon account to prevent confusion.

7. Contact the intended recipient (optional). If the package has the recipient's contact information on it (name, phone number), you could attempt to contact them directly to coordinate its return. However, it's generally best to go through Amazon first.

8. Avoid ethical concerns. Do not use or sell the item if it's not yours. This is considered Theft and could have legal ramifications. Always attempt to return the package through the proper channels.